The most difficult event in my career

When communication between employees and their manager fails, they may try to use the consultant to get through with their message. In one company, we were having workshop on evaluation process. The employees were confronting my every statement and any action I would undertake. I did not realize that the employees were not questioning me but the boss who hired me. The employees were opposing the company policy in general. Seeing my efforts and determination, one of the employees approached me during the coffee break and apologized, saying this the only chance they have opportunity to say anything to their boss. When finally the boss commented on what was happening, they started to cooperate and I could not believe this was the same group the same day.

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