A good consultant, first of all, is a good listener. If anyone “knows better,” he or she is automatically excluded from the profession. This listening skill is particularly important to understand both internal and environmental conditions of the situation an organization is in. Second thing is to ask good questions, and to propose a solution a consultant must know and believe in the existence of a healthy, honest and prospering organization. This means that a consultant should have experienced well run organizations, and thus knows what it is like. The greater the variability of such experience the better, because the greater potential fitness of the presented solution. The third feature is good manners in its traditional meaning - sensitivity. In any organization one group may win at the cost of another. The consultant has to detect the loosing parties and offer them something to compensate for their loss. Examples of such sensitivity areas are numerous, and the consultant has to detect them better than a hunting dog. Of course consultant must also be expert in the domain he is consulting, but this is another long story.
Powered by AkoComment Tweaked Special Edition v.1.4.6
AkoComment © Copyright 2004 by Arthur Konze - www.mamboportal.com
All right reserved |
